USMFIT activation code is “USMFIT”, all capital letters; while your EMPLOYEE ID is your email address which exclude “@usm.my” and any special characters.
Please contact us at care@bookdoc.com or 1300-88-2362 if you not able to activate the premium programme.
Compatible Device or Mobile App that can track your steps:
| Device/App | Description | Additional Requirements |
|---|---|---|
| Wearable Fitness Devices. | Fitbit, Jawbone, Garmin, Mi Fit App. | Ensure their software requirements is compatible to your smartphone. |
| Fitness App (downloadable for free). | Health (Apple), Samsung Health (Samsung), Google Fit (Other Android). | Your smart phone must come with motion-tracking sensor. |
Compatible Smart Phones:
| Type | Operating System |
|---|---|
| iPhone (Apple) | iOS 8 or later. |
| Android | Android 4.4 or later. |
Download “BookDoc” app for FREE on the App Store, Google Play or Huawei App Gallery.
Click the “Activ” button on the landing page and follow the instructions to sync to a fitness tracker/app.
If you forget the password, you can always click on the “Forget Password” link at Sign In page. Should you require any assistance, please contact us at care@bookdoc.com or 1300-88-2362 (Mon- Fri: 9am-6pm, Sat: 9am-1pm).
Verifying phone number allows you to view the in-app rewards.
We will also be able to contact you via the verified number should you require any technical support.
You may refer to our privacy policy (https://www.bookdoc.com/privacy/).
Make sure you have activated your Activation Code.
Click on menu bar on top left and click “Sign In“.
If you previously registered the user account with email, you just need to re-enter the same email followed by password to sign in.
If you previously signed in using your Facebook credentials, just click the “Sign in with Facebook” button.
Sync Your Device
No. However, we encourage you to open the BookDoc app daily or once every few days to sync your step count, especially on the last day of the calendar month.
If you are signed out, your steps might not be captured properly and thus affecting your point contribution to the challenge as well as your monthly tier.
Please make sure you have a compatible smart phone and compatible fitness tracker/app.
Should you require any assistance, please contact us at care@bookdoc.com or 1300-88-2362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm).
Minimal; this is because we don’t require you to open BookDoc app all the time to capture your steps data.
You just need to make sure that you don’t sign out from the app.
Minimal; this is because we don’t transmit data continuously at the background.
No; although your phone / fitness tracker will capture your steps even without internet access, you will still need minimum internet connection to update the steps data on BookDoc app.
For Apple Health: Each time when you open BookDoc app, the syncing animation will appear next to the Activ button on the landing page. Please ensure that you allow the syncing animation to finish before you close the app. Otherwise, due to security reasons on iPhone the app might not fully capture all your steps data.
For Google Fit: Sometimes there is a delay in the transmission of data from Google Fit to BookDoc app. Nonetheless, the sync is continuous and therefore the full steps data will be transmitted after some time.
For fitness tracker e.g. Fitbit or Garmin, please remember to turn on Bluetooth on your phone so that the steps data on your fitness tracker can be transmitted to its respective app. Should you require any assistance, please contact us at care@bookdoc.com or 1300-88-2362 (Mon-Fri: 9am- 6pm, Sat: 9am-1pm).
Currently, most of fitness apps by Chinese manufacturers such as Xiaomi and Huawei do not support direct sync / integration with other health & fitness apps including BookDoc. The only workaround is to sync indirectly via Google
Fit (Android) or Apple Health (iOS), refer below for detailed steps.
(Note: Some users may experience data discrepancies using this workaround because the data are not synced directly from the source to BookDoc app.)
Android – Syncing Huawei Health to BookDoc via Google Fit
Android – Syncing Xiaomi Mi Fit to BookDoc via Google Fit
iOS – Syncing Huawei Health to BookDoc via Apple Health
iOS – Syncing Xiaomi Mi Fit to BookDoc via Apple Health